Manpower offers a comprehensive suite of workforce programs to help you maximize the positive impact of your workforce with improved agility, productivity, efficiency and performance.
Need one person or 200? Place a staffing order or get a quote online quickly and easily.
Through our leading expertise, you can make smarter hiring decisions, benchmark your company against others in your industry, and better understand workforce trends to sharpen your competitive edge.
As the world leader in contingent and permanent staffing and innovative workforce solutions, Manpower’s research and insights give you the facts and advice you need to stay ahead of the competition and drive success.
For more information about our global insights and white papers, please visit ManpowerGroup's Workforce Insights.
Manpower takes every measure to develop a deep understanding of different industry trends and environments. Then we tailor our expertise to help you best capitalize on talent-driven opportunities unique to your industry.
For over 60 years, we’ve developed an unparalleled understanding of high-demand occupations. That means we can offer a deeper talent pool, proven recruitment processes and greater success finding right fit candidates.
At any moment in your call center operations, your customers’ experience – and your success – depends on who is at the other end of the line. Yet, despite the impact your employees have on your business, you face constant pressure to control costs. With 65% to 70% of the typical call center's budget going to staff costs, you need alternative solutions to maximize your investment in people without sacrificing service quality and customer experience.
Manpower partners with contact centers of every size to help them staff for maximum capability, including onsite or at home agents. We offer flexible staffing solutions that allow you to ramp up or down depending on business or seasonal demands. Even more important, our contact center recruiting engine, intensive skills assessments, and proven selection processes allow us to identify ideal employment matches. That means your center will be equipped with high-quality staff with the right abilities, education, experience and attitude - and those who can deal with challenges and thrive.
As an experienced business partner within the contact center space, Manpower services more than 550 North American contact centers and has recently accomplished the following:
Whether your operation has been functioning for years or you're just getting started, put our experience to work for you.
How to best manage and motivate
today’s contact center workforce.
Manpower's Workforce Development initiative trained and placed more than 350 previously unemployed individuals in contract-to-hire positions for one Florida contact center and reduced turnover from 65% to 8%.
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